SMS/MMS Privacy Policy
Effective Date:
6/23/2026
At Capital Claims Management LLC (‘we,’ ‘us,’ or ‘our’), we respect your privacy and are committed to protecting your personal information. This SMS/MMS Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages from us.
1. Information We Collect
When you opt in to receive SMS/MMS communications, we may collect: Your mobile phone number, your name and contact details, communication preferences, and any information you provide via text responses.
2. How We Use Your Information
We use your information to send insurance quotes, policy updates, reminders, provide customer support, share promotions or important notifications, and respond to your inquiries.
3. SMS/MMS Consent
By opting in, you authorize us to send recurring SMS/MMS messages. Message and data rates may apply. Consent is not a condition of purchase.
4. Message Frequency
Message frequency may vary depending on your interactions with us.
5. Opt-Out Instructions
You can opt out at any time by replying STOP. After opting out, you may receive a final confirmation message. For help, reply HELP or contact us.
6. Information Sharing
We do not sell or rent your mobile information. We may share data with service providers assisting in message delivery or when required by law.
7. Data Security
We implement reasonable safeguards to protect your personal information.
8. Data Retention
We retain information only as long as necessary for services and legal compliance.
9. Your Rights
You may request access, correction, deletion, or withdraw consent at any time.
10. Changes to This Policy
We may update this policy periodically with a revised effective date.
11. Contact Us
Capital Claims Management LLC
P.O. Box 1184
Costa Mesa, CA 92628-1184
Phone: 888-380-2723
Email: info@capitalclaimsllc.com
